Ratings and Reviews
What is the difference between a rating and a review?
Ratings are just a mark between 1/5 and 5/5 that customers have left either after a reading or by clicking on the ‘stars’ on the profile card and leaving a rating. A review is when a customer has written in their view of how their reading went, this is done by clicking on the ‘Add a Rating’ button on the readers profile page
How can I leave a rating?
Click on the stars next to the readers ratings on their profile card, enter your name, email or phone number and rating, then submit
how can I leave a review?
Click on the stars next to the readers ratings on their profile card, enter your name, email or phone number, rating and comment and submit
Why do you ask for a phone number or email address to leave a review?
We do this to ensure that you have had a reading with the reader with whom you are leaving the rating or testimonial
Why is my review not showing?
Firstly, reviews are not added straight away, we monitor the reviews to ensure that no personal information or profanity is shown on the website, so long as these guidelines are followed any review will be shown good or bad